Utility Payment Options
Questions & Concerns
For all questions and concerns regarding payments, contact the Payment Center, Monday - Friday, 7:30 a.m. - 4 p.m at 330-633-0853.
Automatic Bill Pay
Save yourself the cost of a stamp and the challenge of mailing your check in time; you can sign up for the Utility Direct Payment Program which will deduct your bill from your checking or savings account by using an Automated Clearing House form.
Once the form is filled out and returned, your account will be updated. You will still receive a bill, but it will state: "Do Not Pay. This Amount Will Be Deducted From Your Checking Account."
Access the Utility Direct Payment Program Authorization Form (PDF)
Mailed Check Payment
Make checks payable to "City of Tallmadge", and be sure to include your account number(s) on the check.
Mail your payment to:
City of Tallmadge
P.O. Box 35
Tallmadge, OH 44278-0035
Online Bill Pay
Access your Tallmadge utility account, check your payment history, consumption history or even make a payment online with our Utility Connect service.
Acceptable Credit Card Providers
Official Payments accepts Visa, Master Card and Discover. They no longer accept American Express.
Billing Information Entry
When entering your account number, use the period instead of the star. For example, if your account number reads as 18*15210*1 on your utility bill, you will want to key 18.15210.1 to access your account.
Your service address must be typed in exactly as it appears on your bill, for example: (210 OSCEOLA Avenue).
Cash, Check, Visa, Master Card, Discover and debit cards are accepted Monday - Friday, 7:30 a.m. - 4 p.m. at the Payment Center located at:
46 North Avenue
Tallmadge OH 44278
Payment Center After Hours Drop Box
A drop box is located outside of City Hall, 46 North Avenue, in the entrance drive.
You can also make payments by phone. It is a free service offered by Tallmadge for a faster easier way to make a payment. You can call Official Payments at 1-800-272-9829, and use the jurisdiction code 4581 so you will not be charged. You will then be prompted for your account number. Please make sure you use periods in place of the stars.